FAQ

Straight answers.

Getting started

Do I need design skills?: No. Pick a template, drop in your logo, you're done. The AI Visual Editor handles colors, fonts, and the overall vibe.
How long does it take to launch?: Most creators finish in under 10 minutes on their phone. The 9-step wizard guides you the whole way.
Do I need to manage inventory?: No. We print on demand from our Utah warehouse. You don't hold any product.

What does $149 setup cover?: Logo vectorization (so it prints sharp at any size) and 50 pre-printed transfers stocked in our warehouse so your first orders ship fast.
What does $79/month cover?: Hosting, the AI editor, print fulfillment infrastructure, payment processing, returns handling, customer-service tooling, platform updates.
Do you take a cut of sales?: No. You set markup over wholesale. What you make above wholesale is yours.
When do I get paid?: Weekly. Stripe Connect transfers your earnings every Monday.

How many products can I sell?: 16 included. Add 3 more for $45 one-time, anytime.
What products are available?: AS Colour blanks (tees, hoodies, sweatshirts, hats, bottoms) and Lift Threadz drops. More catalogs coming.
How long until customers get their order?: Typically 5-7 business days door-to-door in the US.

Who handles customer service?: You do — through your built-in support inbox. We give you the tools.
Who handles returns?: Malfunctions (defective stitching, misprints, etc) we handle. Other returns are at your discretion — your store policy, your decision.
What if there's a bad print?: Customer files a malfunction claim through your store, it routes to us, we re-print or refund.

Whose customers are these?: Yours. You own the customer relationship and the data.
Can I export my data?: Yes. Customer list, order history, everything. CSV export from your dashboard.
Can I cancel anytime?: Yes. No long-term contract. You keep your customer data on the way out.