FAQ

Straight answers.

Getting started

Do I need design skills?: None. You share your vision in a short intake and our team builds the whole store with AI — design, colors, copy, product. You just review and run the simple stuff.
How does it work and how long does it take?: Sign up, share your vision (about 90 seconds), and our team builds your store. We walk you through the finished result, then you activate it and start selling. No building on your end.
Do I need to manage inventory?: No. We print on demand from our Utah warehouse. You don't hold any product.

What does $149 setup cover?: Logo vectorization (so it prints sharp at any size) and 50 pre-printed transfers stocked in our warehouse so your first orders ship fast.
What does $79/month cover?: Hosting, the AI editor, print fulfillment infrastructure, payment processing, returns handling, customer-service tooling, platform updates.
Do you take a cut of sales?: No. You set markup over wholesale. What you make above wholesale is yours.
When do I get paid?: Weekly. Stripe Connect transfers your earnings every Monday.

How many products can I sell?: 16 included. Add 3 more for $45 one-time, anytime.
What products are available?: AS Colour blanks (tees, hoodies, sweatshirts, hats, bottoms) and Lift Threadz drops. More catalogs coming.
How long until customers get their order?: Typically 5-7 business days door-to-door in the US.

Who handles customer service?: You do — through your built-in support inbox. We give you the tools.
Who handles returns?: Malfunctions (defective stitching, misprints, etc) we handle. Other returns are at your discretion — your store policy, your decision.
What if there's a bad print?: Customer files a malfunction claim through your store, it routes to us, we re-print or refund.

Whose customers are these?: Yours. You own the customer relationship and the data.
Can I export my data?: Yes. Customer list, order history, everything. CSV export from your dashboard.
Can I cancel anytime?: Yes. No long-term contract. You keep your customer data on the way out.